Thank you for being our valued customer.

This is just the beginning of the journey. We’ll keep you updated on our progress and continued good news.

Like NYCB, Flagstar is first and foremost a community banking organization, with a history of helping individuals, families, and businesses flourish. Together, we can provide even more financial opportunities for the customers and businesses we serve.

Based in Michigan, Flagstar Bank was started in 1987 and has grown to operate 158 branches in Michigan, Indiana, California, Wisconsin, and Ohio. Flagstar is known for their custom, tailor-made financial solutions for customers and businesses alike.

NYCB and Flagstar are strong strategic partners with a similar culture, mission, and approach to service; complementary offerings; a shared commitment to community; and no geographic overlap.

• The merger will accelerate NYCB’s expansion by providing customers access to a larger branch and ATM network, expanded resources, deepened industry knowledge, and diverse skill sets.
• We believe that together, with the capabilities and scale of an $85 billion+ bank, we are better positioned to deliver a stronger, more personalized financial experience to our customers, augmented by our technology, while delivering long-term shareholder value. Like NYCB, Flagstar is an award-winning bank and recipient of the America’s Best Banks 2021 award by Forbes.

There is nothing you need to do at this time. Please continue to use your same My Banking Direct accounts and services, including ATM network, debit cards, checks, and online and mobile banking platforms.

Customers will have access to an expanded array of benefits and financial expertise once we combine our systems. We look forward to sharing more on those benefits soon. In the meantime, you can now use any Flagstar ATM and pay no fee. That's fee-free access to more than 56,000 ATMs worldwide!²

We will communicate any changes to your accounts and services well in advance. Please book mark this page MyBankingDirect.com/home/Together, so you can keep up with the latest updates.

Confirm and, if necessary, update your current contact information, including your name, address, email, or phone number. To make updates, log into NYCB Online, or call us at (866) 285-1856.